FAQ

FAQ
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  • M1 preserves the straightforward manual operation of traditional scrubbers while introducing autonomous cleaning to drastically reduce labor costs. What's more, the proprietary water absorption technology empowers scrubbing operations in wet environments without requiring water spraying, eliminating the risk of secondary moisture accumulation.
  • Ideal for commercial indoor scenarios such as office buildings, universities, hospitals, shopping centers, factories, and subway stations.
  • Compatible with:
    • Delicate floors: such as marble.
    • Rough floors: litchi-textured floors, rough stone floors, concrete floors, etc.
    • Regular floors: tiles, terrazzo, artificial stone, wood-grain bricks, plastic floors, epoxy resin, etc.
  • Both dry debris and wet debris can be cleaned:
    • Dry debris: paper balls, cigarette butts, melon seeds, toothpicks, etc.
    • Wet debris: sewage, footprints, beverage stains, food soup, and other wet garbage, etc.
  • Dry mopping: 8 hours / Scrubbing: 3.5 hours
  • Beyond matching the powerful suction of conventional vacuums, K1 VAC integrates sweeping and dust mopping in a single unit – with significantly quieter operation.
  • Ideal for hotels, office buildings, retail stores, cinemas, clubs, and churches. Cleaning coverage includes lobbies and pathways in public areas.
  • Compatible with:
    • Short/Long-pile carpets
    • Hard surfaces (marble, tiles, etc.)
  • Only clean dry debris:
    • Dust & paper scraps
    • Small solids: cigarette butts, toothpicks
    • Nutshells: sunflower seeds, peanuts, pistachios
  • Dry mopping: 8 hours / Vacuuming: 4 hours
  • K1 VAC (compact) specializes in carpet cleaning with vacuum-sweep-mop functions. M1 (larger) focuses on hard-floor scrubbing with scrub-sweep-mop capabilities.
  • Mainly including:
    • Intelligent path planning
    • Dynamic obstacle avoidance
    • Autonomous elevator riding
    • Autonomous passage through access control gates
    • Automatic recharging
    • Automatic refilling & draining (M1 only)
  • Yes – 5-minute daily maintenance ensures peak performance.
  • Both M1 and K1 VAC support elevator integration via ECOVACS' proprietary system, compatible with Mitsubishi, KONE, Hitachi, Canny, Otis, etc. Costs vary by site conditions and will be determined after technical survey.
  • Equipped with multi-sensor fusion technology, our robots detect obstacles as low as 2cm for precise avoidance. Five-layer anti-drop systems provide redundant protection for operational safety.
  • Yes, the robots can work offline. But if you need to upload cloud data, reboot remotely and set tasks, the internet is required.
  • Kindly leave your message. We will respond within 24 business hours.
  • We are actively seeking global distributors. Kindly leave your message. Let's build the future of cleaning automation together.
  • Yes, we support OEM/ODM.
  • ECOVACS headquarters is located in Suzhou, Jiangsu, China. We warmly welcome business visits for professional exchanges.
  • The certified engineers provide on-site deployment including:
    • Map configuration & system setup
    • Customized cleaning schedules
    • Comprehensive operator training
    If you become our distributor, we will provide a comprehensive training plan to assist your team in deployment.
  • Local authorized partners deliver ECOVACS-certified support with unified service standards.
  • No.18 Youxiang Road, Wuzhong District, Suzhou, Jiangsu, China
  • While home robots serve residential spaces, M1 and K1 VAC are engineered for commercial environments with larger-scale cleaning capabilities.
  • Yes, our parent company ECOVACS Robotics went public in 2018 (SSE: 603486).
  • As pioneers in service robotics R&D since 1998, we offer:
    ✓ 27-year expertise as a listed company
    ✓ 1,660+ professionals with ~2,300 patents
    ✓ National standards developer
    ✓ ISO 9001-certified manufacturing
    ✓ Customized service OEM MOQ
    ✓ 2023 iF Design Award winner